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Broadview Hotel set to reopen this month

A circa 1891 Riverside landmark will soon be reopening its doors to the public.

After more than two years of work, the newly-renovated Broadview Hotel at the northwest corner of Queen Street East and Broadview Avenue will be welcoming patrons for the first time on Thursday, July 27.

The boutique hotel and event venue will include 58 guest rooms, a lobby cafe and bar, a restaurant, a roof top lounge and more than 3,000 square feet of event space. Read more here.

The giant duck brought bang for the buck to Toronto's waterfront

Toronto’s infamous duck has floated away, but not before inflating the city’s bottom line.

Waterfront businesses say this Canada Day long weekend was their busiest ever. And the duck is to thank. Read more here.


Get ready Toronto! The influential American Society of Association Executives (ASAE) will be assembling in our city this August 12th -15th for its annual general meeting and exposition. ASAE is an individual membership organization whose members manage leading trade associations and voluntary organizations all around the world. It is the must attend event for all association professionals whether they are representing their trades, professional societies, or philanthropic organizations.

More than 5,000 delegates from the U.S. and more than 20 countries are expected. For more information click on the following links for the press release, fact sheet and overview presentation.

Newest Member of the Marriott Group of Hotels: Delta Hoteld by Marriott Toronto Airport & Conf. Ctr.

The Delta Hotels by Marriott Toronto Airport & Conference Centre 433 premium guestroom hotel with its 60,000 sq. ft. of meeting space, a full service Starbucks and four additional dining venues is located near Toronto’s Pearson International Airport, featuring a new streamlined design to allow guests the essentials needed for both business and leisure stays. In-room bottled water and free Wi-Fi are just a few of the many standards now in place at the Delta Toronto Airport. A new destination bar and restaurant has also been added to the lobby for the ultimate travel experience. Lot41 Social Bar & Table offers eight taps, an eclectic and unique wine list, an extensive offering of sharing plates and professional mixologists to entertain. LOT41 Social Bar & Table is not only a place to eat and drink, it is a true social experience! Read more here.

Great Niagara Weekend Getaways!

From Niagara Parks, with its awe-inspiring falls, natural wonders, cruises, zip lines and jet boats, to the legendary Ripley’s Believe It or Not! Odditorium and Clifton Hill attractions, Niagara is packed with fun things to see and do.  Skip the summer traffic, sit back and let GO Transit comfortably deliver you to one of the best Weekend Getaways in Southern Ontario. (And you can even bring your bike!)

GO has partnered with Niagara Parks and Ripley’s Niagara to create amazing promotional getaway packages. Your round-trip ticket includes GO Train plus two-day access to WEGO, the hop-on, hop-off bus service that travels throughout the city of Niagara Falls and Niagara Parks. Combine your GO Train fare, local transportation and great attractions into one convenient package - attractions like Hornblower Niagara Cruises, Journey Behind the Falls, White Water Walk, Niagara’s Fury, Ripley’s Believe It or Not! Odditorium and Niagara SkyWheel.  

GO Transit and local transportation packages start at $25 for adults and $50 for groups (from Toronto Union Station).  Click here to purchase tickets & learn more about our Niagara Parks deal or click here for our Ripley’s Niagara deal.  Offer ends Sept 4, 2017. Read more here.

Combo Ticket Fare Prices: June 23 to Sept 4, available here.

Reetu Gupta named one of Canada's Top 40 Under 40!

Canada`s Top 40 Under 40® is a dynamic awards program that identifies outstanding young achievers, visionaries, and innovators in Canadian business that are changing the way that things are done. They inspire others with their charisma, hard work, and leadership, and have already left their mark by giving back to their communities and to Canada. On top of all that, every single one of them is under the age of forty.

Read the official release on the Business News Network (BNN) here.

See the full list of Advisory and Selection Board Members here.

Canada Day Celebrations in the GTA: For events & road Closures see links below
Join the festivities for Canada's 150th birthday this weekend! Check out the many events (including road closures) happening in the Greater Toronto Area this Saturday, July 1st in celebration of Canada Day.

City of Toronto
Peel Region - (Brampton & Mississauga)
York Region (Markham, Richmond Hill, Vaughan)

Passport 2017

Get the scoop on everything that’s going on! Find out about Canada 150 events and activities that matter to you with the Passport 2017 App. Read more here.

Toronto to move forward with proposed rules on Airbnb-style rentals

Mayor John Tory’s executive committee voted Monday to approve a draft plan that would implement a “One host, one home” rule for short-term rentals. It would also require hosts to register with the city and pay fees.

Terry Mundell, president of the Greater Toronto Hotel Association, said the organization is pleased that the proposals establish an “important difference between traditional home sharing, which has been around for years, and illegal commercial activity.”

The association would, however, like staff to consider a cap on the number of nights a property can be rented out. Read more here.

Revitalized section of Ontario Place finally reopens

A new $30-million 7.5-acre waterfront park opened Monday at the once-popular lakeside provincial attraction that was shuttered in 2012. Read more here.

Royal York bartender Alina Budzinski to mix her last martini after 42 years

Bartender and 2016 Spirit Awards Lifetime Achievement Award Nominee, Alina Budzinski is retiring after 42 years at the Royal York hotel, 28 of them at the same tiny train themed bar. Read more here.

The Greater Toronto Hotel Association Announces The 2017/18 Board of Directors

TORONTO – (June 8, 2017) The 2016 Greater Toronto Hotel Association Annual General Meeting (AGM) highlighted last year’s operations with a focus on what’s ahead for the association in 2017/18.

President & CEO Mundell on behalf of in-coming Chair Bonnie Strome, General Manager at the Park Hyatt Toronto thanked the membership for their support over the past year. Chair Strome looks forward to working with members of the GTHA Board of Directors and our membership to represent a unified voice on behalf of the hotel community of the GTA. Read more here.

Ontario Adds 19,900 Jobs in May

Ontario's economy continues its strong performance, adding 19,900 jobs in May.

Employment in Ontario is up 86,000 year-over-year, and jobs growth has been positive in 8 of the last 10 months. The labour force significantly increased in size in May, and the unemployment rate was 6.5 per cent. Read more here.

Ontario Raising Minimum Wage to $15 Per Hour

Ontario is proposing the largest increase to the minimum wage in the province's history, raising it to $15 per hour, as part of a plan to create better jobs and fair workplaces. This will give more than a quarter of employees in the province a pay increase and will help ensure that more workers are benefitting from Ontario's economic growth. Read more here.

Proposed Changes to Ontario’s Employment and Labour Law

The Ontario government has announced its intention to introduce proposed legislation, The Fair Workplaces, Better Jobs Act, 2017. The legislative proposals include broad ranging amendments to Ontario’s Employment Standards Act and Labour Relations Act.

The GTHA will continue to work with its membership and other business groups to provide advice to the government on changes to the proposed legislation.  We look forward to input from our members on any of the issues in the proposed legislation.

Click here for a brief description of the proposed changes. Additional information can be found on the release here.

What's New in Hotel Loyalty Programs


The loyalty numbers keep climbing. Marriott Rewards and Starwood Preferred guest programs announced last month that they have a combined 100 million members, including Ritz-Carlton members. Here in Canada, there are 2.3 million Marriott Rewards customers, and when combined with the SPG members, the total is more than 3 million members. Read more here.

Travel Industry Reacts to Potential Brand USA Budget Cuts

Among the major cuts proposed in the Trump administration’s 2018 budget was the elimination of funding for Brand USA, the public-private partnership created by Congress to promote the United States as a tourist destination. Major travel and tourism entities—including the American Hotel & Lodging Association—have been speaking out, saying that cutting funding for Brand USA will do irreparable harm to the U.S. economy. International visitation is the United States’ second-largest export, supporting 115 million jobs. And, according to a study by Oxford Economics, the $160.7 million that Brand USA spent on marketing in 2015 generated $3 billion in incremental visitor spending for the United States. Read more here.

Stars align for Crystal Ballroom

Closed in the late '70s because it didn’t meet fire codes, the Crystal Ballroom, perched atop the King Edward Hotel, languished. The carpet was removed, though they left the woodwork, mouldings and large windows. But over the years, some of the windows cracked and broke, and pigeons flew into the unheated, empty space. Read more here.

Easton’s unveils Westin Toronto Airport renovation

The Easton’s Group of Hotels unveiled on May 24 the $10 million renovation and renaming of The Westin Toronto Airport.

The renovation updated all guestrooms and suites and the property’s on-site restaurants, Crosswinds Restaurant & Bar and Atmosphere Restaurant. The refresh also updated meeting spaces and modernized the lobby space. Read more here.

Accessibility rocks!

The Chelsea Hotel, Toronto won the Tourism Industry Association of Ontario’s ‘Accessible Tourism Award’ at the annual Ontario Tourism Awards of Excellence Gala on Tuesday, Nov. 22 at The Westin Ottawa. Here are some of the measures they have implemented that ensure persons with disabilities have access to the same information as all guests, consistent with the principles of dignity, independence, integration and equal opportunity.

General manager Robert Housez smiled as he described the scene that takes place every time the Chelsea Toronto conducts accessibility training as part of its employee onboarding process. Read more here.

A letter in support of Province’s high speed rail announcement

Dear Premier Kathleen Wynne, Ontario Minister of Transportation Steven Del Duca and Deputy Premier, Minister of Advanced Education and Skills Development and Minister Responsible for Digital Government Deb Matthews.

The members of the Airport Employment Zone (AEZ) Coalition applaud the Province of Ontario on its announcement on Friday, that it is proceeding with preliminary design work and a comprehensive environmental assessment for high speed rail along the Toronto-Windsor corridor. Read letter here.

The Ministry’s Current Performance Indicators have been updated with March 2017 data
The Ministry’s Current Performance Indicators have been updated with March 2017 data. View it here.
Statement from Minister Flynn on the Release of the Changing Workplaces Review Final Report

Minister of Labour Kevin Flynn issued the following statement in response to the final report released today:

"The Government of Ontario released the Changing Workplaces Review final report this morning. This is Ontario's first independent review in more than a generation to seek recommendations for legislative changes to the province's Employment Standards Act and Labour Relations Act." Read more here.

The Greater Hotel Association Announces the 2017 Spirit Awards Winners

TORONTO – (May 12, 2017) Over five hundred and seventy members of the Greater Toronto Hotel Association (GTHA) gathered on Friday, May 12, 2017 to honour exceptional Ambassadors in the region’s hotel industry. The sixth annual Spirit Awards Luncheon presented by the Greater Toronto Hotel Association recognized 242 nominees and 18 award winners for their outstanding contributions in our industry. Read press release here.

Canadian tourism looks for a Trump dividend

This coming August, Toronto will play host to the mother of all conventions: the gathering of the American Society of Association Executives.

Every person attending the meeting is responsible for planning their own meeting of thousands of people. And while a convention of convention planners may not exactly sound like a party, for those in the tourism economy, it is a big deal.

And it’s a particularly interesting time to make this pitch, as the Canadian tourism industry looks to make the most of an opportunity in marketing Canada’s openness and diversity, particularly at a time when other countries, including our neighbours to the south, are turning inward. Read more here.

Ontario municipalities are getting new powers to tax hotels and hoteliers are furious

Toronto hoteliers lashed out at provincial plans to give the city the power to tax hotels and other short-term accommodation providers like Airbnb.

The Greater Toronto Hotel Association noted any new tax would be added to the 13 per cent harmonized sales tax that is applied on all rooms in Ontario. The group added that tax has not been defined and has no cap, creating the possibility of “unprecedented highs” for hotel taxes in Canada’s largest city. Read more here.

Ontario Tourism Performance Newsletter

The Ontario Tourism Performance Newsletter, ONtourism,  has just been released. Click here.

GTHA Responds to New Tax on Hotels in 2017/18 Provincial Budget
Toronto, Ontario - April 27, 2017: Today, Ontario Finance Minister Charles Sousa released the 2017-18 provincial budget announcing a new sales tax on hotel rooms in Ontario. This new sales tax is to be added to the 13% Harmonized Sales Tax (HST) currently applied to every hotel room in the province.  The imposition of this tax with no defined amount and no cap has the potential to bring the total sales tax on a hotel room to an unprecedented high. Read the full GTHA statement here.

The full provincial budget can be found here.

Shangri-La Hotel, Toronto Welcomes Chef Andrea Ferrero

Chef Ferrero makes his first appearance in Toronto showcasing a menu of contemporary Italian cuisine. Ferrero has spent the past three years appointed as executive chef at Shangri-La Hotel, Tokyo where he has been leading the culinary team in the success of one of Tokyo's top Italian restaurants, Piacere.

Chef Andrea Ferrero will be joining the Bosk team to create a limited edition menu available from May 8th to May 12th. Read more here.

Inside the newly restored Broadview Hotel, opening in June
An east side landmark is set to open just in time for patio season. Three years after the Broadview Hotel (106 Broadview) was purchased by Toronto’s Streetcar Developments, the 126-year-old building has been fully restored to its former glory and is scheduled to reopen in June. Read more here.
King Edward Hotel’s Crystal Ballroom reopens after 38 years

It’s been empty for 38 years.

And slowly Torontonians began to forget what the Crystal Ballroom in the Omni King Edward Hotel looked like, except for the occasional bride allowed in to take photographs, or the handful of fly fishermen who practiced casting from the balcony.

But on Wednesday the ballroom in Toronto’s first luxury hotel, which once played host to Toronto’s elite, opened its doors to the public once more. Read more here.

Ontario Tourism Current Performance Indicators January 2017

The Ministry’s Current Performance Indicators have been updated with January 2017 data, view it here.

The Third edition of the newsletter Talking Tourism is now available!
The Third edition of the newsletter Talking Tourism, developed by Statistics Canada's Tourism Statistics Program, is now available on our Tourism Stats page.
Airport Employment Zone Coalition endorses regional transit centre at Toronto Pearson
The Airport Employment Zone (AEZ) Coalition today welcomes findings from a study commissioned by the Greater Toronto Airport Authority (GTAA) that demonstrate how improved transit in the West Greater Toronto Hamilton Area (GTHA), specifically the development of a regional transit centre at Toronto Pearson, could unlock significant benefits for residents, workers and businesses in the surrounding area and across the region. Read the full release here.
The New Where Toronto: Launching this May

The New Where Toronto is launching in May. Think of the new Where Toronto as Toronto Life for your hotel guests. Our experts will provide your guests with expertly curated lists of the absolute best of the city, in a format that’s bright, colourful and easy to read. See the front cover here

Your guests won't have to search for a good restaurant or wonder if an attraction is worth their money. Where Toronto takes the guesswork out of travel. It's like having your own concierge as a travel companion.

The next issue of Where Toronto features the the city's top restaurants, attractions and shopping, plus an in-depth look at some of Toronto's coolest neighbourhoods, and so much more. 

Bisha's 'Signature Collection' Suites Released on Upper Floors

As construction winds down on Lifetime Developments and INK Entertainment's Bisha Hotel and Residences in Toronto's Entertainment District, new details have been released on the upper level units of the 44-storey, Wallman Architects-designed condominium and hotel tower. Known as the Signature Collection, these luxury suites will occupy levels 38 through 42 of the building, and offer layouts ranging in size from 944 ft² up to 1,363 ft².  Read more here.

Public consultation dates for short-term rentals, March 28th & April 12th

Have your say on short-term rentals through an online survey and public meetings

The details of the two upcoming public meetings and the public survey can be found below or on the City of Toronto website.

Public Meeting #1
6:30 to 8:30 p.m.
Tuesday, March 28, 2017
North Your Civic Centre, Council Chambers
5100 Yonge St, North York, ON M2N 5V7

Public Meeting #2
6:30 to 8:30 p.m.
Wednesday, April 12, 2017
City Hall, Committee Room 2
100 Queen St W, Toronto, ON M5H 2N2

Livestream available at Get Involved Toronto YouTube Channel

Can't attend the meetings? Participate online.

Online Survey
An online survey will be launched on March 28, 2017.

The April 12 public meeting will be livestreamed

Send your comments

Send your comments or input directly to:

Stakeholder Meetings
Meetings are being held with key stakeholders during the week of April 3, 2017. If you would like more information about these meetings, contact Amy Buitenhuis at

Ontario Increasing Minimum Wage to Support Workers and Families

Ontario is continuing to boost income for workers across the province by increasing the general minimum wage for the fourth consecutive year, which will bring the wage up to $11.60 this fall. Read more here.

Ontario Tourism Current Performance Indicators December 2016
Ontario Tourism Current Performance Indicators have been updated with December 2016 data. View it here.
The Ontario Hostelry Institute Top 30 Under 30 Finalists
The Ontario Hostelry Institute is proud to announce the 2017 Top 30 Under 30 Finalists. A special congratulations to those within the hotel community on their achievement! See the full list here
  • Alexander Nacinovich, Sous-Chef, Shangri La Hotel
  • Noah Bedard, Charcutier + Bread Maker, The Drake Hotel - Commissary
  • Apolline Gaignard, Assistant Housekeeping Manager, Four Seasons Hotel Toronto
  • Justin Newell, Chief Steward, Fairmont Royal York
  • Kristen Renaud, Assistant Director of Catering, Fairmont Royal York
    Kitu Sharma, Centralized Operations and Reservations Agent, Four Seasons Hotel
  • Kevin Sinclair, Executive Chef, Thompson Hotel Toronto
Hilton Named to 2017 Fortune 100 Best Companies to Work For® List
Hilton announced it has been named to the 2017 Fortune 100 Best Companies to Work For® list, which recognizes companies that have exceptional workplace cultures. Ranking at No. 26 this year, Hilton increased its position by 30 places since 2016. Read more here.
Ontario Adds 4,600 Jobs in February
Employment in Ontario increased by 4,600 in February, the seventh straight month of job growth for the province.  

The employment increase was led by gains in full-time work and in the private sector. Ontario's unemployment rate was 6.2 per cent in February, and has been lower than the national average for 23 months in a row. Read more here.
Study: Airbnb Moving Away from Homesharing
The American Hotel & Lodging Association (AHLA) released a new report that examines the rise of commercial activity taking place on Airbnb. The study reveals that Airbnb’s business is moving even further away from true home sharing: 81 percent of the company's U.S. revenue comes from whole-unit rentals. The study, conducted by CBRE Hotels’ Americas Research and funded by the American Hotel & Lodging Education Foundation, echoes a growing body of research that shows Airbnb “hosts” renting out two or more entire home units are the fastest growing segment of Airbnb’s business in the U.S. Read more here.
Hotelier: Hani Roustom, The Hazelton Hotel
Hani Rouston has a natural affinity for the hotel business. The 43-year-old general manager of Toronto’s luxe Hazelton Hotel says hospitality has always been a way of life for him. “It’s something ingrained in our culture,” he says referring to his Lebanese roots.

Not surprisingly, success follows him. As a Hotel and Restaurant Management student in Cyprus, he won the Student of the Year award from the Cyprus Hotel Association, graduating with Honors Cum Laude. Later, in 1998, he graduated with a BA in Hospitality Management from Bournemouth University in the U. K., finishing first in his class. And, in 2006, the affable Roustom earned a Masters degree from the prestigious Hotel School at Cornell University, where he was awarded the Rama Scholarship for the American Dream. Read more here.
Hotels eye York Region with promise of slashed development charges
With York Region poised to slash its hotel development charges, it appears the industry is jumping in to build lodging here. Wyndham is planning the Aurora Microtel Inn and Suites, a four-storey hotel southeast of Leslie and Wellington streets.

Development charges are very significant factor for hotels looking to build, Terry Mundell, President of the Greater Toronto Hotel Association, said. “It is one of the numbers that will turn a decision,” he said, adding the hotel industry is faced with a number of other high costs including land prices, property taxes, hydro and food costs compared to other North American jurisdictions. Read more here.

New York Fines Illegal Hotels
New York has issued 49 $1,000 notices during its first month combating illegal hotel listings. One owner received 44 of those notices. New York State ratified a law in October allowing fines for illegal hotel operations, but enforcement did not begin until Feb. 1. For more information, click here
Tourism Toronto NEW Campaign: The Views Are Different Here
TORONTO (March 6, 2017) A new marketing campaign launched today by Tourism Toronto shows how the views are different in Canada’s Downtown. “The Views Are Different Here” is a video-based campaign designed to show international travelers both the excitement and diversity that have made Toronto Canada’s largest city and most-visited destination. The campaign title speaks to both the iconic physical views and the open-minded views that define Toronto.

Made possible by funding from the Greater Toronto Hotel Association’s Destination Marketing Program, the new campaign capitalizes on Toronto’s tourism momentum. Toronto has seen record tourism numbers for the past several years, driven by steady growth from key markets including the U.S., China, U.K., Germany, Japan and Mexico”. Read Press Release here.

Tim Reardon New General Manager of the Sheraton Toronto Centre
We are pleased to announce Tim Reardon as the new General Manager at the Sheraton Centre Toronto Hotel starting April 1st, 2017.

Tim will be moving from his current role as General Manager of the Westin Harbour Castle Hotel, a position he has held since 2014. Tim has held progressive senior leadership roles, including General Manager at the Sheraton Gateway Hotel in Toronto International Airport and General Manager at the Le Meridien King Edward Hotel in Toronto. Read more here.
Marriott Turns to Starwood Vet to Run All Three of Its Loyalty Programs
Marriott International is promoting David Flueck, a 13-year Starwood Hotels veteran, to serve as the company’s new senior VP of Loyalty, overseeing all three of the company’s loyalty programs — Marriott Rewards, Starwood Preferred Guest (SPG), and The Ritz-Carlton Rewards. Read more here.
Chelsea Hotel Receives the Hotel Association of Canada's Humanitarian Award
The Chelsea Hotel, Toronto has been awarded the ‘Humanitarian Award’ at the annual Hotel Association of Canada’s Hall of Fame Awards of Excellence event on February 16, 2017. This award program was developed in 2004 with the purpose of recognizing those of its members (individuals, companies, properties) that have demonstrated significant accomplishments, exemplary leadership and tireless commitment to Canada’s lodging industry.

For the past 15 years, Chelsea Hotel has raised money in support of their charitable partners - Special Olympics Canada, Habitat for Humanity Toronto, and the SickKids Foundation. Read more here.
Empowering Youth in Celebration of Ontario's 150th Anniversary
Ontario is supporting 87 community-based projects that will empower and engage the next generation of leaders, in celebration of the province's 150th anniversary. Read more here.
$10,000 fine for Toronto homeowner who used agencies like Airbnb to find tenants
A justice of the peace has imposed a $10,000 fine on the owner of a Willowdale home who violated city bylaws by accepting short-term renters, often using web sites such as Airbnb to find them.

Justice of the Peace Gerry Altobello rejected a submission from the city prosecutor that the fine be set at $1,000 because that was “not enough” to send a message of deterrence to others doing the same thing.

Altobello said the defendant was “thumbing his nose at the community and the city,” by continuing to rent the home at 5 Glenelia Ave., for periods of less than seven days after being told to stop. The maximum penalty for a conviction is $50,000. Read more here.

Konrad Gstrein Appointed General Manager of Four Seasons Hotel Toronto
Konrad Gstrein has been named General Manager of Four Seasons Hotel Toronto. A true leader in the industry, this is his sixth appointment with the company.

Gstrein's illustrious career started with Four Seasons in 2001 as Assistant Guest Services Manager at Four Seasons Resort Maui at Wailea. His journey has been fast paced and nonstop with signature assignments in Sydney and New York, where he worked in several management positions. In 2008, Gstrein was promoted to Director of Rooms at Four Seasons Hotel Philadelphia. In 2010, Gstrein headed to Four Seasons Resort Hualalai and then back to Maui in 2012 when he was promoted to Resort Manager. The Beverly Wilshire, Beverly Hills (a Four Seasons Hotel) was Gstrein's most recent assignment, where he was the Hotel Manager since 2014 before making his way to Toronto. Read more here.
Ontario Tourism Performance Newsletter
The new Ontario Tourism Performance Newsletter, ONtourism,  has just been released. Read it here.
Ontario Adds 28,800 Jobs in January
Employment in Ontario increased by 28,800 in January -- bolstered by gains in manufacturing, finance, insurance, real estate, rental and leasing, and accommodation and food services sectors. Read more here.
Toronto's Pearson International Airport unveils design for new transit hub
The GTA could be getting a second Union Station, but this one would be at Pearson airport.

The Greater Toronto Airports Authority (GTAA) released new images of the multi-modal transit centre it wants to build across from Pearson's two main terminals by 2027. Read more here.
Chelsea Hotel, Toronto Appoints Kate Sullivan as Director of Sales
Chelsea Hotel, Toronto, has announced the appointment of Kate Sullivan as Director of Sales to its executive management team. Kate brings over 25 years of sales and marketing experience to her new role. Read press release here.
Ontario Tourism Current Performance Indicators November 2016
The Ministry’s Current Performance Indicators have been updated with November 2016 data, available here.
Sheraton Toronto Airport Unveils Major Renovation
The Sheraton Toronto Airport Hotel and Conference Centre has completed a multi-million-dollar renovation that has upgraded guestrooms, meeting spaces and the Club lounge, lobby and Olio Mediterranean Grille. Read more here.
979,446 international visitors explored Canada in November
International arrivals to Canada grew by double digits again, setting an all-time high for the month. For more statistics and an in-depth dive into the numbers check out the November Tourism Snapshot. Read more here.
GTHA President & CEO speaks to illegal hotel rooms on The Agenda | TVO
January, 23 2017: GTHA President & CEO Terry Mundell participated in a discussion on The Agenda on TVO focusing on the challenges of the sharing economy and illegal hotels rooms. Watch the discussion here.

The GTHA continues to represent our members on this issue.
Privacy Watchdog Investigating Complaints Around Sharing Economy
The federal privacy watchdog is looking into complaints against so-called “sharing economy” companies for the first time, the Star has learned.

In documents obtained under access to information law, privacy commissioner Daniel Therrien’s office suggested sharing-economy companies such as Uber and Airbnb are creating a “growing risk” to Canadians’ private information. Read more here.
Delta Hotels by Marriott Toronto Airport: The Renovations Have Started!
Coming Soon.....
New Restaurant & Bar - Lot 41 Social Bar & Table, Renovated Guest Rooms + Suites

At the Delta Hotel by Marriott™, our goal is your streamlined travel. With free bottled water, ultra comfortable beds and free wifi, experience simple made perfect at this new Delta Hotel in 2017. Renovations are fully underway, feel free to contact us to book a tour!

Looking forward to welcoming you to the hotels new look and brand in 2017. Read more here.
IHG Opens First Dual-Branded Property in Canada
InterContinental Hotels Group has opened the 77-room Candlewood Suites and 137-room Holiday Inn Express property near the West Edmonton Mall, the company’s first dual-branded property in Canada. Read more here.
Allstream Centre Rebranding as Beanfield Centre
Toronto City Council has approved a multi-year sponsorship agreement between Exhibition Place and Beanfield Metroconnect for the title sponsorship of the conference venue, to be called Beanfield Centre (formerly Allstream Centre). Read more here.
Driving Success: Getting to Know the New Owner of the Four Seasons Toronto
Shahid Khan wasn’t looking to buy a hotel, let alone the Four Seasons Toronto — the vaunted flagship of the acclaimed global hotel chain. But when the sports and auto-parts magnate learned that Kingdom Holding Company was putting the 259-room property on the seller’s block, he immediately jumped at the opportunity. “I have a love for Toronto,” says the affable Pakistan-born owner of the Flex-N-Gate Group, a stable of auto-parts factories in North America, including 11 in Ontario, in addition to plants in Mexico, Argentina, China, Brazil and Spain. Khan also owns the Jacksonville Jaguars’ NFL football team and the England-based Fulham Football Club. Read more here.
Alberta Hotel Association argues for regulation of Airbnb and other vacation rentals
The Alberta Hotel & Lodging Association, which represents approximately 800 hoteliers and campground operators, is asking the provincial government to develop a regulatory framework to govern home-sharing websites such as Airbnb, VRBO, and Flipkey. President and CEO Dave Kaiser said these sites, which enable property owners to offer their entire home or an individual room to short-term renters, are a growing worry for hotel operators who believe unregulated home-sharing has the potential to eat into their business.

“Our concern is the degree to which they’re operating like hotels, but not on the same level playing field,” Kaiser said. “We have licensing and insurance and health and safety regulations that right now don’t exist for those types of operations, and those are all extra costs that are on the backs of our industry.” Read more here.
Toronto ranked one of the greenest cities in the world
Toronto has been ranked one of the greenest cities in the world thanks to the leafy canopy of trees that covers our city.

In Treepedia, a new project out of MIT in collaboration with the World Economic Forum, researchers used Google Street View panoramas to calculate the Green View Index. It compares the percentage of "canopy cover" in cities around the world. Read more here.
New hotel developments worth checking out
Once Toronto's most glamorous venue, the Crystal Ballroom at The Omni King Edward hotel will reopen in early 2017 after a $6.5 million renovation, in time for its centennial. See

The Delta Toronto has launched The Roof at SOCO. The 4th-floor terrace offers great food and panoramic views including the CN Tower, Rogers Centre and Lake Ontario. See

Read more here.
Toronto Ranked 4th Most Reputable City in the World
City RepTrak 2016 rankings lists Toronto in the fourth spot of the world most reputable cities. Read more here.
Ontario Adds 9,100 Jobs in December

Employment in Ontario increased by 9,100 in December -- bolstered by gains in construction and professional, scientific and technical services. 

On an annual average basis, the total increase in Ontario's employment in 2016 was 76,400. The majority of these new jobs are full-time positions, in the private sector and in industries that pay above-average wages. Read more here.

Canada Ranked The #1 Destination To Visit In 2017 By The New York Times
The main reasons why it was chosen as the top destination included the fact that it was vast, beautiful and relatively affordable for travel (thanks to a weak dollar). Their description also mentioned the fact that the country is allowing for free admission to all of its National Parks this year in celebration of its sesquicentennial birthday. Read more here.
How to fix Toronto's short-term rental problems in 2017

From Rosedale "party houses" with bouncers at the door to drug-dealing "mobile units of criminal activity," Toronto Coun. Kristyn Wong-Tam has heard countless complaints about Toronto's burgeoning short-term rental industry. Read more here.

Ontario court upholds condo rule banning short-term rentals

Condo owners who rented their suite for short-term stays violated the building’s rules, an Ontario court ruled earlier this month.

The Ottawa condo’s single-family restriction, covered in the board’s declaration, was breached when the unit was rented out through websites such as Airbnb, Expedia and Read more here.

Celebrate Ontario's 150th Anniversary in 2017

The kickoff to an exciting year has begun as Ontario celebrates the 150th anniversary of Confederation. 

The government is recognizing the historical significance of 2017 with Ontario150, a year-long commemoration that will honour Ontario's past, showcase the present and inspire future generations. Read more here.

Ontario Tourism Current Performance Indicators October
The Ministry’s Current Performance Indicators have been updated with October 2016 data. Read more here.
Dolce Magazine highlights Dr. Steve Gupta, President & CEO, Easton’s Group of Hotels "changemaker"
We sat down with Dr. Steve Gupta for a quick cup of coffee in the lobby of one of his many hotels. A self-proclaimed entrepreneur with the businesses and buildings to back it up, we want to know how he took a truck stop on the corner of the 401 and turned it into a multidisciplinary real estate company, Easton’s Group of Hotels. Read more here.
Airbnb hits legal snag in Ontario following Ottawa condo court case
A local Ontario Superior Court judge found that Airbnb operators were essentially running a business out of their residential dwellings in contradiction of the framework of rules set up in most condominiums. The ruling may prevent condo owners in the province from listing their units on Airbnb or other short-term rental services. Read more here.
Ontario Adds 18,900 Jobs in November
Employment in Ontario increased by 18,900 in November -- including gains in finance, insurance, real estate, rental and leasing and information, culture and recreation. Read more here.
The Second Edition of the Newsletter Talking Tourism is Now Available!
This newsletter has been developed by Statistics Canada’s Tourism Statistics Program to highlight travel and tourism data developments, share news of program enhancements in the works and stay connected with data users. The November edition is now available in the GTHA's Tourism Stats page.
Turning the Corner: Annual Report Targets Sustained Tourism Growth in Canada

The Tourism Industry Association of Canada (TIAC) and HLT Advisory (HLT) released the 2016 Annual Report on Canadian Tourism.

Focusing on the potential opportunity to target American travellers, this fifth annual collaboration reviews the parameters powering global industry growth in contrast to the perennial factors constraining Canadian performance. Read more here.

Marriott and Starwood Reveal the Future of Their Luxury Brands
Now that the merger has gone through, Tina Edmundson, Marriott’s global brand officer, gives Bloomberg a revealing first look at her vision. Read article here.
It's great news for Canadian tourism with double-digit growth in arrivals
Overnight arrivals to Canada expanded by 13% in September 2016 and by 11% over the first three quarters of 2016. For more statistics and details on Destination Canada’s key markets, check out the September Tourism Snapshot.
Chelsea Received the 2016 Accessible Tourism Award
The Chelsea Hotel, Toronto has been awarded the Tourism Industry Association of Ontario’s ‘Accessible Tourism Award’ at the annual Ontario Tourism Awards of Excellence Gala on Tuesday, Nov. 22 at The Westin Ottawa. The Tourism Industry Awards of Excellence are presented to organizations, businesses and individuals that represent the quality of outstanding offerings that make Ontario a world-class destination. Read press release here.
Ontario Tourism Current Performance Indicators September 2016
The Ministry’s Current Performance Indicators have been updated with September 2016 data, click here.
2014 Ontario Tourism Statistics now available
The Ministry’s website has been updated with 2014 tourism data:
Regional Tourism Profiles 2014 are available for Ontario and its’ 13 Travel Regions and each profile includes:
•    Visitor Statistics
•    Visitor Spending Statistics
•    Hotel Statistics
•    Tourism Related Establishments

The Regional Tourism Profiles are available here.
Green Key Global Fall Promotion
Offering an exclusive fall promotion for new program registrants!

Certification through Green Key Global's suite of programs will help you leverage your CSR activities to support your property's sustainable initiatives, improve your overall fiscal performance and community relations.  

Green Key Global is offering a discount for new Green Key members. See details here.
Toronto Marriott Bloor Yorkville Unveils Redesigned Matisse Restaurant & Bar
The recently redesigned Matisse Restaurant & Bar has been unveiled at the Toronto Marriott Bloor Yorkville Hotel, featuring globally inspired cuisine made with fresh local ingredients. Read more here.
Hilton Named One of the World’s 25 Best Places to Work
Hilton announced it has been named one of the World’s 25 Best Multinational Workplaces in 2016, according to global research and consulting firm Great Place to Work®. Hilton was selected based on Team Members’ assessments of the company’s jobs, opportunities for training, and support for work/life balance, among other factors. Read more here.
Ontario Adds 25,400 Jobs in October
Employment in Ontario increased by 25,400 in October -- including gains in construction and wholesale and retail trade.

Ontario's unemployment rate decreased to 6.4 per cent in October, and has been lower than the national average for 18 months in a row. Read more here.
The Hazelton Hotel in Toronto makes list of top spas in Canada
These are the Most Luxe Spa Treatments in Canada

From skin-smoothing body wraps to customized facials, revel in this country’s finest spa treatments. Toronto's Hazelton Hotel makes the list, read here.
Current Performance Indicators for August 2016
The Ministry’s Current Performance Indicators have been updated with August 2016 data, view it here.
Anthony Pollard Inducted into the Canadian Tourism Hall of Fame
Anthony Pollard to be recognizing for outstanding contribution to the tourism industry at the Air Canada Canadian Tourism Hall of Fame Luncheon on Tuesday, November 29, as part of the Tourism Congress. Read more here.
Lonely Planet names Canada #1
If you're looking for somewhere exciting to travel next year, look to Canada, Lonely Planet's number one destination for 2017. Each year, the leading travel media company ranks destinations based on the diversity and quality of travel experiences offered. Results are published in the annual Best in Travel series. The 2017 edition, featuring Canada, hits the shelves today. Read more here.
The Greater Toronto Hotel Association/ Humber Hotel Management Leadership Program
The Greater Toronto Hotel Association in partnership with Humber College is pleased to announce the completion of the inaugural Greater Toronto Hotel Association/Humber Hotel Management Leadership Program.

The purpose of this program is to prepare exceptional middle management employees to become career-ready candidates for senior leadership positions in the hotel industry.   

Congratulations to the graduates of the 2016 program. For the press release and a list of the graduating class, please click here.